Remember, no conversation is going to be perfect. SOURCE. Finally, it’s vital that you don’t let diversity and inclusion slip off the agenda. These communication skills are the building blocks to enable open, honest, and constructive conversations about D&I. This includes some major areas, like sex, race, age, visible disabilities, or religion or culture, which we’ll call surface-level diversity. It should be a stalwart item across all your channels. Instead of avoiding these conversations, maybe you could ask a different question. Transparency is a key principle in all communication, but it’s even more important when you’re discussing a subject like diversity and inclusion. Without a sense of safety, people waste energy worrying about what will or won’t be accepted instead of being productive. But remember, it’s also a positive sign that you are learning, growing, and becoming a more inclusive colleague. There can be a tendency in communications to roll out the same ‘go-to people’ but it’s important to use a diverse range of colleagues and accurately represent your workforce. Not only will employees appreciate your openness, but it shows that the organisation is taking responsibility and demonstrates your commitment to change. Genuine concern and interest are a must. To highlight the role of information and communication technologies (ICT) in fostering the social inclusion of persons with disabilities in all aspects of life. ( Log Out /  Generating empathy helps align people to the company’s goals, without telling people to sacrifice who they are as a person when coming to work. On top of that, your team is likely going to compete against a team of people with all different skills, perspectives, and backgrounds. Tom McGovern MBA MCIPR, Internal Communications Specialist. Marks with a ® are registered trademarks of Development Dimensions International, Inc. in the United States and/or other countries. 2020 was a year that brought into sharp focus the racial and social inequalities that are still prevalent in today’s society. Learn More. In my current role, we have organised several world café-style workshops on diversity and inclusion issues, which have produced insightful and productive discussions. Whether you’re producing videos, case studies, imagery or events, use employees from all levels and areas of the business, and from a mix of backgrounds. Being an essence of any and every society, it helps the people to share and understand the meanings. Truly committing to a diverse workforce calls for deep evaluation of practices and biases. | This includes religion, sexual orientation, or ability. Many organisations claim they are diverse and inclusive and talk a lot about diversity being a priority, including it in corporate strategies and on company websites, but how many truly are diverse and inclusive? Being inclusive means remembering that communication is as much about listening as it is about talking. By always turning to the same people for ideas, we create a culture that maintains a homogeneous status quo. Today, protecting revenue and brand image means defining and communicating with audiences as individuals, including people … It helps us work together and empathize with each other. But, really, everyone should be open to talking about diversity. We learn to see and focus on the similarities between us and others. Asking your leaders to be visible sponsors of your diversity and inclusion activity and to lend their voice and influence to communications is one of the most effective ways to get your employees listening and to drive cultural change. Also, regardless of their role, everyone must realize they have the power to increase a sense of inclusion and safety through conversations. It is your role to create a bully-free space. Fill in your details below or click an icon to log in: You are commenting using your WordPress.com account. In my current organisation, we recently launched a diversity and inclusion advocacy programme for our Executive Team. The role of a special education teacher in such a arrangement varies according to the needs of individual students and how well the two teachers work together. Take the Inclusive Culture Pledge for 2021. Research shows that interacting with diverse groups of people increases innovation, problem solving, and general thoughtfulness. Well, for one, it involves looking at ourselves and others, and acknowledging the differences. Let's imagine how easy and comfortable it would be to get things done if everyone were just like you. A good place to start is ensuring that the business case for diversity and inclusion and how it impacts business success and performance is understood throughout the organisation. Since joining DDI in 2018, Julie has worked with clients across a wide range of industries to create customized programs focusing on high-impact development and accelerate leaders’ success. From January for 12 months, we’ll be providing all Pledging organisations with free support on progressing their diversity and inclusion agenda. View more posts. But one of the big barriers? For diversity and inclusion to become a strategic business driver, leaders must understand which functions must embrace diversity and inclusion—and then work to … We push diversity discussions to the side to avoid being uncomfortable. Define what diversity means to you – and the ‘WHY’ It’s easier to tell a coherent story when you fully … These conversations will probably make people feel uncomfortable. If your senior leaders are not fully committed to the cultural shift that is needed, it won’t happen. It’s imperative, therefore, to have a real discussion about why your organisation is committed to diversity and inclusion and why it’s valued. Don’t forget that it’s appropriate and necessary to ask for permission before engaging in a diversity and inclusion conversation. Effective communication is a manager’s greatest tool in rallying groups toward a common cause. Teacher-parent or teacher-student communication is necessary for dealing with teaching issues. We must work to confront those thoughts and actively unlearn them. DDI Privacy Policy | Communication between teacher and student and between students is essential in order to build strong relationships consisting of mutual trust and respect. Take time at the beginning to create a safe space. No matter how well-prepared women of color are, they won’t get a seat at the table … This provides a platform for people to share their experiences, but also creates opportunities for others to listen and to think about their role in supporting them and creating a more inclusive environment. Statistics show companies with leadership in the 25 percent for racial and ethnic diversity were 35 percent more likely to exceed the median financial return for their industry. Colleagues were tasked with discussing various diversity and inclusion issues and collectively developing solutions which they then pitched to the rest of the room. How about, “What is the role of communication in promoting workplace diversity?”. Each of these changes start with meaningful conversations. Remember, no conversation is going to be perfect. Recognising religious festivals and days of significance across different communities is another way of celebrating your diversity and inclusivity. Because it means different things to different people, it's tough to talk about. These communication skills are the building blocks to enable open, honest, and constructive conversations about D&I. Regardless of how you’re doing as an organisation, being transparent about your current position is crucial. It means acknowledging what isn't the same and finding ways to incorporate different perspectives in meaningful and valuable ways. As mentioned above, being transparent is incredibly important and this includes not misrepresenting your workforce and using things like stock images to appear as something you’re not. Julie Yoon partners closely with organizations to build learning solutions, assessment strategies and leadership development pipelines that reinforce organizational goals and values. As part of this, each member of the Executive Team is now a sponsor of one of our staff equality networks, which are affinity groups that aim to give diverse groups a voice within the organisation. The Importance of Communication and Inclusion Published on ... are team building and communication. It makes people uncomfortable, so they settle for the status quo rather than make changes. So, once you’re prepared to talk with your team about diversity and inclusion, be sure to use Key Principles. Let us know a little bit about your company so we can start helping you create better leaders for a better future ASAP. Transparency is a key component in all communication efforts, but it’s even more important when you’re talking about an important subject like diversity and inclusion. First and foremost, diversity and inclusion must be championed from the top. First, we will define accessible technology, and give examples of both accessible technology and inaccessible technology. It definitely won't happen if we don't start talking about it, either. Tailors teaching for all learners. That way, you can involve everybody in the conversation and in co-creating solutions. Based on research I have previously undertaken in this area and my experiences as an internal comms practitioner, I have pulled together a short briefing paper with practical tips and guidance to help fellow internal communicators to drive diversity, inclusion and equity in their organisations. This is where we should ask ourselves, “What is the role of communication in promoting workplace diversity?”. Importance of Communication in the Work Place Whether companies embrace diversity or not, it has become a reality in many workplaces across the United States. This paper examines the role of augmentative and alternative communication (AAC) in fostering the successful inclusion of students with the most severe disabilities in general education. Diversity isn’t an easy topic to tackle, and it’s even harder to discuss at work. Diversity in America is on the rise. If you've felt excluded or marginalized, think about specific examples and how it has impacted you, the team, or outcomes overall. Maybe refuse to begin the interviewing process until obtaining a sufficiently diverse applicant pool? Should you broaden where you advertise for company jobs? Communication plays a vital role in all spheres of life. Restoring the leadership role of the state through a national narrative also requires a redefining of the concept of political opposition and the societal roles of all actors. Your information has been submitted. Fulfilling a diversity goal means hiring or promoting people who are different than others, especially ourselves. Furthermore, it covers less obvious areas, like personal experiences, skill sets and motivations, also known as deep-level diversity. The school was considered important in creating an environment that enabled inclusion, particularly through positive peer relations, prevention of bullying and help from support staff. It isn’t just our individual and collective workplace habits we need to rethink. If you haven’t felt that way, reflect on what might be putting you in the in-group. We should be facilitating regular opportunities for collective learning and dialogue around diversity and inclusion issues, which are aimed at everyone in the organisation, not just those directly impacted. Now that we’ve talked about why it’s so hard to talk about, let’s get down to the juicy parts. For awareness days/weeks/months, we work closely with our Diversity and Inclusion team to run events which educate colleagues about different minority and underrepresented groups and their struggles. From a constructivist view of learning, talk is also essential to students’ understanding of new information within their existing schema. Highlighting the business benefits of diversity and inclusion is one of the most effective ways of securing support and commitment across the organisation. From the annual department address to daily email, careful audience consideration is vital in determining how accurately audiences receive messages. So what is systemic to the recruiting or hiring process that needs changed? Tell stories to pass on cultural cues about ideal behaviors and show how inclusion can get misunderstood. Not a fan of forms? The workshops not only inspired some great ideas, but they sent out a powerful message that diversity and inclusion is everyone’s responsibility, not just the Diversity and Inclusion teams. How can we make it part of the fabric of work rather than an add-on initiative? In education, an inclusion specialist is a certified teacher who has specialized knowledge of the current principles and techniques of educating students with significant disabilities in general education classrooms. The Roles and Duties of an Inclusion Specialist. These systems are integral to enacting change. Most likely, you'll find that innovation and new ways of thinking will come to a screeching halt. We're surrounded by prominent images and experiences of violence against marginalized people, which can be triggering and traumatizing. The events of the past 12 months have caused a lot of companies to revaluate how diverse and inclusive they truly are and highlighted that there is much work to do internally for many. To accelerate financial inclusion in Nigeria, communication will help create awareness and drive financial literacy to deliver inclusion and trust-building to promote deepening. Before you begin discussing diversity and inclusion, it’s important to build a safe environment. Actively promote diversity and inclusion initiatives, recognise days of significance, clearly share support and resources, and provide regular updates on what your organisation is doing to drive your diversity and inclusion strategy and what this means for employees. Inclusive education approaches differences and diversity affirmatively, recognizing the value of such differences and the learning opportunities that such diversity offers. It doesn’t represent facts or others’ realities. Educate and Empower Your Leadership Team. ( Log Out /  But despite the benefits, people find diversity discussions to be tense, scary, and downright uncomfortable, especially at work. For each individual to bring their best self forward, a … Setting up an inclusive classroom: changing practices Listen, observe, and ask questions to make your platform more inclusive.” The Global Leadership Forecast found companies with a diverse workforce have more sustained and profitable growth. Diversity of thought results in better solutions and innovation, which leads to better products and services. Tom also has an MBA and is passionate about supporting businesses and people to be at their best by revolutionising the way they communicate. The complementary policy review, Information and Communication Technology for Inclusion: International Policy Review (in development), provides a context for much of the practice undertaken across the EU, and also more widely across the world. This could be done through annually publishing your employee demographics or your gender and ethnic pay gap data, or simply through a communication which states: “this is where we are right now, but this is our vision for where we want to be”. Affinity groups, such as the staff equality networks I referenced earlier, are a common way of creating these spaces. But let’s consider how things would be without a diverse workforce. Best practices in AAC are identified and multiple examples of their implementation are presented. Lesson Planning In an ideal inclusion classroom, the special education teacher and regular education teacher engage in co-planning. 4. Internal communication is fundamental in achieving this. Many organisations talk about diversity and inclusion being a priority, but often don’t say why. So, let’s talk about one of the underlying issues of diversity in the workplace: we don’t know how to talk about it. ©Development Dimensions International, Inc., 1970-2021. Highlighting your organisation’s diversity in your communications and campaigns, internally and externally, is incredibly important in promoting an inclusive culture. Cultivating a diverse and inclusive environment for all employees goes much further than just hiring more individuals from underrepresented groups. • Communication It is important for inclusion teachers to advocate the needs of their special education students by ensuring that resources such as peer tutoring, instructional assistants, team teaching and staff development opportunities are available along with consistent policies that assess the individual student's progress. Finally, you might be confronted with a reality that implicates you're creating a negative experience for someone else. Accessible technology can serve an important role in inclusion of students with disabilities. But the goal should be to develop understanding. Most companies today are working hard to get these benefits of diversity. Everyone needs to feel safe to share their thoughts, take risks, and bring their authentic selves to work. Simply getting your leaders to talk about diversity and inclusion is not enough, they need to be able to articulate what diversity and inclusion mean to your organisation and why it’s so important. That’s huge. In my current organisation, we go beyond wishing people a happy Eid, Diwali or Hannukah; we take the opportunity to educate employees about the festivals and the religions and this has been well received. It requires a cultural shift and a commitment at every level of the organisation. We'll be in touch soon. Unfortunately, this isn't something that can happen overnight. If you were entering a new market or launching a new … This has not only helped to raise the profile of these groups and any issues they are facing, but it has shown that the organisation and its leaders are fully committed to diversity and inclusion and to making a difference. During the workshops, employees had the opportunity to mix with people from different areas and levels of the business and from a variety of backgrounds. Nobody has to share their trauma or negative experiences for the benefit of educating others. How can you address each of the points above? Specifically, with the contributions to information and communication technology, the education sector has been able to benefit greatly. Informing, educating and supporting all employees to adopt inclusive attitudes and behaviours in all aspects of their working lives. While these groups are extremely important, I believe that internal communication should be striving to create organisation-wide safe spaces for these discussions. Inclusive practices advance the common good, increase organizational effectiveness, and enhance impact (D5 Coalition). In addition, businesses can get a boost through company engagement, retention, and financial health. Companies base a lot of systems on what’s worked in the past. This will help to demonstrate your inclusive culture and enable employees to see others from similar backgrounds within the organisation. This has made me reflect a lot recently on the role that internal communication has to play in this and what we can do as communicators to help create more diverse and inclusive organisations. Everyone should consider what they’re bringing to the discussion before it starts. Unfortunately, this doesn’t always incorporate the diverse opportunities we have today. If it makes someone uncomfortable, come back to a space where you share common ground. Tom McGovern is an internal communications specialist currently working in higher education. The directive principle to guide state policy Article 45 states that "free and compulsory education should be provided for all children until they complete the age of 14". If that happens, your first reaction may be to become defensive or accusatory. Communication has been derived from the word ‘communice’ which means ‘to share or to make common’. Not all technology is accessible, however. All students learn differently. Teachers Role In Inclusive Education Education Essay 1.0.0 Introduction. ©Development Dimensions International, Inc., 1970-2021. All rights reserved. ( Log Out /  There is a plethora of research out there which shows that embracing and valuing different thoughts, ideas, experiences and identities makes for more successful and profitable organisations –  the ‘Delivering through diversity’ report by McKinsey is one that I refer to often. Inclusive communication is an approach to communication which enables as many people as possible to be included in that interaction. You can discuss topics in a way that doesn’t offend others by using core communication skills. This approach: Recognises that all human beings use many ways of understanding and expressing themselves. This has been echoed by international as well as national bodies. the role of communication in saccos in promoting financial inclusion in kenya Financial inclusion is a prerequisite to economic development. What are you doing to drive diversity and inclusion in your organisation? Using just one channel to reach employees that may be used to … Seven diversity and inclusion best practices to help strengthen your leadership culture and grow your company’s bottom line. So, what happens when your nice, homogeneous team and the diverse team take on the same problem? If done thoughtfully, D&I conversations can have a huge positive impact on the people taking part in them. So, if we can actualize why we don’t talk about D&I, perhaps we can pinpoint ways to start having those conversations. This may take practice. The quickest way to tap into deep-level diversity is by accelerating the hiring and retention of a diverse workforce. Get in touch and let me know! Social media and digital tools play a role in everyone’s daily routine. You should celebrate your strengths, but you also need to own your weaknesses, communicate your challenges and present a clear plan for improvement. Ideally, we’re going to want both surface-level and deep-level diversity. No problem, give us a call at +1 (800) 933-4463. A diverse and multigenerational workforce can be a challenge to reach. We've known diversity is a key component to success for a long time. I want to be clear that this isn’t about tokenism; it’s about making sure your communications are inclusive and are representing your current and future workforce. Without taking a deep dive into each system, companies should consider looking at their hiring and talent management systems, and leadership development systems. , also known as deep-level diversity can also bring in new thoughts and ideas confronted with a ® are trademarks... 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